GENERAL VOLUNTEERS & LOYOLA MAMS
THE ROLE
Greet and assist patients, visitors, and families in a friendly and professional manner
Help with front desk tasks such as check-in, directing patients, and answering general questions
Provide administrative support, including filing, organizing documents, and preparing materials
Assist in maintaining clean, organized, and welcoming common areas
Support clinic staff with non-clinical tasks and special projects as needed
Translate/Interpret
Take patients to assigned rooms
Remind patients of their upcoming testing procedures and necessary documents
Assist in performing retinal examination on diabetic and pre-diabetic patients
Ensure patient privacy and confidentiality at all times
EXPECTATIONS
Volunteers at our medical clinic play an important role in supporting daily operations and enhancing the overall patient experience. This position is ideal for individuals interested in healthcare, community service, or gaining exposure to a clinical environment.
CLINICAL EXPOSURE:
While volunteers are not directly involved in medical care or procedures, there may be occasional opportunities to observe or shadow clinicians. These experiences are dependent on clinic needs, staff availability, and patient consent, and are intended to provide insight into healthcare careers.
QUALIFICATIONS
Strong communication and interpersonal skills
Dependable, organized, and able to follow instructions
Respectful of diverse populations and sensitive situations
Commitment to maintaining confidentiality and professionalism
BENEFITS
Gain experience in a healthcare setting
Learn about community clinic operations and patient services
Opportunities for mentorship and occasional clinical observation
Make a meaningful impact in the community